Privacy Policy

1. WHO IS THE DATA CONTROLLER?

Domotime is the data controller of your personal data (the “Controller”).

2. WHAT IS PERSONAL DATA? WHAT ARE THE PURPOSES OF PROCESSING YOUR DATA?

“Personal Data” means information suitable to identify, directly or indirectly, a natural person, in this case, you who are browsing the Website or using the App (the “Data”).

In particular, Domotime processes the following Data:

• your first and last name;

• your contact details (i.e., phone number and email address);

• IP address, domain name, URL used;

• browsing data;

• browsing history;

• geographic coordinates of the mobile device;

• information related to the operating system and IT environment used;

• data voluntarily provided by you to use our services and purchase our products.

Domotime collects your Data directly to fulfill your requests. The Website contains various forms that users are required to fill out to manage and respond to their requests. Specifically, it is possible to register and access reserved areas, request information about products or services covered by the contract you have entered into.

With your explicit and specific consent, Domotime may also use your Data to send you communications containing advertising, informational, or promotional material related to the entire range of products marketed by the Controller. Additionally, your Data may be processed to invite you to participate in specific initiatives that we believe may be of interest to you.

Furthermore, based on its legitimate interest, Domotime may contact you to propose new products similar to those covered by the contract you have entered into. In this case, such communication will include an opt-out option to allow you to express your disinterest in receiving such commercial proposals and your desire not to be contacted in the future.

Moreover, your Data may be indirectly acquired by the Controller. During navigation on the Website, IP addresses or domain names of the computers used by users connecting to the site, URI (Uniform Resource Identifier) addresses of the requested resources, request time, method used to submit the request to the server, size of the file obtained in response, numerical code indicating the status of the server’s response (success, error, etc.), and other parameters related to the user’s operating system and IT environment are tracked. This information is used exclusively for statistical purposes and to verify the correct functioning of the Website.

Finally, your Data may also be collected and processed to carry out any activity related to the management and administration of the Website and the App.

Providing your Data is entirely voluntary; however, if you refuse to provide it, Domotime will not be able to fulfill your requests.

In any case, we are committed to ensuring that the information collected and used is appropriate for the purposes described and does not result in an invasion of your privacy.

3. REDIRECT TO EXTERNAL SITES

The Website uses so-called social plug-ins, which are special tools that allow the incorporation of social network functionalities directly into a website (e.g., the Facebook “like” button).

Each social plug-in on the Website is identified by the logo of the respective social platform, in this case, the Facebook logo. If the user interacts with the social plug-in, information related to the user is directly communicated to the social platform, which processes your Data as an independent controller. Therefore, to obtain more details about the purposes and methods of processing, the rights exercisable, and the retention of personal data, please consult the privacy policy of the respective social network.

4. COOKIES

Cookies are small text files that websites visited by users send to their terminals, where they are stored to be retransmitted to the same sites on subsequent visits.

Generally, Domotime uses so-called technical cookies necessary to ensure the best functionality of the Website for the user. If you wish to disable/refuse the use of these cookies, you can modify your PC browser settings at any time. Please note that in such cases, navigation on the Website and access to its content may be compromised.

To learn more about the other types of cookies used by Domotime, such as third-party and profiling cookies, please consult the cookie policy.

5. WHERE DO WE TRANSFER YOUR DATA?

The server farm hosting the Website is located in Italy.

Your Data is not transferred to third-party companies located outside the European Economic Area. If such a transfer becomes necessary, we will ensure that the recipients of your Data have adopted appropriate security measures to guarantee their protection.

6. HOW LONG DO WE KEEP YOUR DATA?

We process your Data for the time strictly necessary to achieve the purposes indicated in paragraph 2 above.

The Data you provide for the purpose of entering into a contract for the services offered by Domotime will be retained for the entire duration of the contractual relationship and as long as there are obligations or requirements related to the execution of the contract. They will be kept for a period of 11 years after the termination of the contractual relationship solely for purposes related to legal obligations or the defense of Domotime’s rights.

Regarding processing for marketing purposes, carried out based on the Controller’s legitimate interest or your consent, your Data will be processed for the entire duration of the contract and as long as there are obligations or requirements related to its execution, unless you object to the processing or withdraw your consent.

Finally, we reserve the right to retain login and logout data for a longer period to manage any crimes committed against the Website (e.g., hacking activities).

7. WHAT ARE YOUR RIGHTS AS A DATA SUBJECT?

As a data subject, you have the right to:

• access your Data and request a copy;

• request the rectification or updating of your Data if inaccurate or incomplete;

• request, under certain circumstances, the deletion of your Data or the restriction of processing;

• request data portability.

You may also object to the processing at any time or lodge a complaint with the Data Protection Authority or the Controller and the Data Protection Officer appointed by Domotime (“DPO”).

For more information about your rights, you can contact Domotime at the following email address: info@domotime.com. Alternatively, you can write to the DPO at the following address: